FAQ

faq

If you still have a question or concern, plus contact us here.

All refunds are issued back to the original form of payment. Refunds should appear on your account in 7-10 days. If your refund does not show on your account balance within this time, please contact your credit card company or financial institution.

If your order is damaged in transit or simply does not meet your satisfaction we are happy to offer a full refund within 14 days of receiving your order. Please be aware that simply returning to the sending address will not result in a refund of your transaction. Please visit our Refund Policy page to get more information on our refund and exchanges.

We do not offer exchanges.

Please send us a photo of the item(s) and any additional description. We will review it and begin processing a replacement right away.

All of our items are produced on demand to ensure the best possible quality. Because of this, it can take 3 to 5 business days for your order to be ready to be shipped. You will receive a shipping confirmation email at this point with a link to track your order. Please also note that on weekends, orders will process on the following business day.

Please check your spam folder and any other email addresses that you may have used. If you are unable to locate a confirmation email, just contact us with your first and last name, date you placed the order and the order # and we will lookup your order for you. If you paid with Paypal please send us the Paypal transaction ID so we may use that to lookup your order.

If you are shipping within the 50 United States and you don’t see any tracking data for your shipment, your package should still arrive within 5-8 business days. Please email us if you have not received the item within 20 days of the ship date and we will take further action. We also may be able to look up your order to ensure tracking was available with your purchase.

 

As of now for security purposes, we only accept Paypal.

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